In case anyone's interested I figured out how to do this
in share/html/Elements/ShowSearch you have:
$SearchArg->{'Query'} =~ s/__CurrentUser__/$session{'CurrentUser'}-
>Id/ge;
I've added a line for CurrentUserEmail so now I have:
$SearchArg->{'Query'} =~ s/__CurrentUser__/$session{'CurrentUser'}-
>Id/ge;
$SearchArg->{'Query'} =~ s/__CurrentUserEmail__/
$session{'CurrentUser'}->EmailAddress/ge;
You can then use the following in searches that you add to the At A
Glance screen:
Requestor.EmailAddress = '__CurrentUserEmail__'
Cheers,
Justin
On 7 Jan 2009, at 09:43, Justin Hayes wrote:
Hi,
I would like to be able to create saved searches that will find
tickets where the logged in user is the Requestor.
This is easy for Owner as you can use Owner = '__CurrentUser__'.
Is there a way to do this for Requestor though? I tried Requestor
= '__CurrentUser__' but that doesn't work.
I found this on the wiki, but that only seems to apply to RT2:
http://wiki.bestpractical.com/view/CurrentUserEmail
Any help much appreciated!!
Justin
_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
Community help: http://wiki.bestpractical.com
Commercial support: [email protected]
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com
_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
Community help: http://wiki.bestpractical.com
Commercial support: [email protected]
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com
