I had a version RT 3.6.4 running on RHEL 4. mysql-4.1. mod_fastcgi-2.4.2 without any problem
I installed 3.8.1 on an RHEL 5 with mod_fastcgi-2.4.6 and perl-5.9 on a different hardware. Then upgraded to 3.8.2. Dumped the mysql rt3 database from 3.6.4 and restored it on 3.8.2. Ran rt-setup-database to upgrade the tables. I can login to RT 3.8.2, create and process tickets for tickets shows in "10 newest unowned tickets", no problem. However, any thing that involves searches prompts me for the login/password. For example, on the "quick search" I click on my queue "general", I get a list of all the tickets. When I click on one of the ticket #, I get the login prompt. When I login, the ticket# is properly displayed and I can work on it. Similarly, on the search button at the top, if I enter a ticket number the ticket is displayed and I can work on the ticket. However, if I enter any search text in the "search" field, the login prompt is displayed. Did I miss any steps? Thanks *-------------------------------------------------------------------* |Narendra Mehta Email: narendra.me...@sce.carleton.ca | |Computer Systems Manager Tel: (613) 520-5737 Fax: (613) 520-5727 | | | |Carleton University, Systems and Computer Engineering Department | |1125 Colonel By Drive, Ottawa, Ontario, Canada K1S 5B6 | *-------------------------------------------------------------------* _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
