I am a begginer RT administrator, and we are using RT with our company's user support system. We have about 100000 or more e-mail addresses/users in RT database at the moment, and trying to enter search engine, run simple search or bulk update causes all of those e-mail addresses to load (which takes approximately 20-30 minutes) before we can do anything. Is there any way to configure RT not to load all of those data? I would appreciate any help. -- View this message in context: http://www.nabble.com/A-problem-with-Ticket-Search-tp21453763p21453763.html Sent from the Request Tracker - User mailing list archive at Nabble.com.
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