http://wiki.bestpractical.com/view/RenameInstance
Papp Tamas wrote: > Kevin Falcone wrote, On 2009. 01. 15. 14:48: > >> On Jan 15, 2009, at 3:42 AM, Papp Tamás wrote: >> >> >> >>> I moved an RT system from 3.0.12-7 (3.1) to 3.6.5-1 (Ubuntu 8.04), >>> also >>> hostname was changed. >>> >>> Everything looks great, but "Links" section in a ticket. In history I >>> can see the changes (For example Dependency on https://....), but the >>> "Depends on:" field is empty. >>> >>> Did I miss something, or what can cause behaviour like this? >>> >>> >> If you changed your $rtname that would cause this problem >> >> > > Yes, probably thi is the problem. Unfortunately I can't try it right > now, but I will. > > What is the right way to change $rtname? Is it enough to replace the old > rtname string with the new one in the database? > > Thank you very much, > > tamas > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [email protected] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > -- Drew Barnes Applications Analyst Network Resources Department Raymond Walters College University of Cincinnati _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
