Hardware is RAID 5 on LSI card. I'm working on getting the disk specs. [email protected] wrote: > What type of RAID system are you using and how fast are the disks? > > > James Moseley > > > > > > Mathew > <mathew.sny...@gm > ail.com> To > Sent by: RT Users > rt-users-bounces@ <[email protected]> > lists.bestpractic cc > al.com > Subject > [rt-users] Hardware Config > 01/16/2009 01:37 > PM > > > > > > > > > We presently have our RT installation running on the same hardware as the > database: an Intel 1550 box with 4 cores of about 2.5GHz each and 8GB RAM. > We've been plagued with speed issues even after upgrading to this. We > realized initial performance gains when we installed to the new hardware > about two and a half years ago but eventually that faded. > > Our engineering director now is suggesting another tech refresh which would > add dedicated hardware for the database leaving the frontend on the > existing hardware. I'm skeptical that this will improve anything due to > RT's small footprint and what I perceive as inherent obstacles to > performance. > > My skepticism is based on the fact that the some of the ways we use RT > cause ticket load times to be slow regardless of any changes (I wish I > could convince one person in particular that RT isn't meant to be a > document versioning repository but he's quite retarded at times). > Additionally, the page refresh for every click doesn't help. When a ticket > has hundreds of transactions it has to gather them up before the Mason > libraries even build the page. Add to that often numerous attachments and > things get even worse. > > Has anyone else found dedicated hardware to be a significant factor in > boosting performance? How powerful did you make it? I'm still evaluating > the mysqltuner.pl script Ruslan suggested in another thread I created so > I've yet to see what improvements can be made on the software side. > > > >
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