Hi, Before I upgraded RT to 3.8.2 I had amended the ticket reply Perl file (the file that formats the text in the reply box when you reply to a message in a ticket). Now that I have upgraded this file has been replaced and the signature when I reply to a message now appears at the bottom of the reply box.
To save my frustration, can somebody please tell me which file I need to amend to move the signature to the top of this box? Kind regards, Paul Broadwith (MBCS) Blue Ivy Ltd - Microsoft Small Business Specialist, UK Partner Qualified for 2009 Tel.: 01955 698203 Windows Messenger: paul.broadw...@blueivy.co.uk Web: http://www.blueivy.co.uk -------------------------------------------------------------------------------- Blue Ivy Limited is a limited company registered in Scotland. Registered company number: SC 221649. Registered VAT number: GB 774 8460 88. Registered Office: 67 Kelburn Street, Barrhead, Glasgow, G78 1LD This email and its attachments may be confidential and are intended solely for the use of the individual to whom it is addressed. Any views or opinions expressed are solely those of the author and do not necessarily represent those of ?Blue Ivy Ltd?. If you are not the intended recipient of this email and its attachments, you must take no action based upon them, nor must you copy or show them to anyone. Please contact the sender if you believe you have received this email in error. -------------------------------------------------------------------------------- {Blue Ivy Ltd - ICT For Small Businesses} _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
