Hi all, is it possible that users can see only the tickets they own? Idea is that the head of IT department create project(master ticket) and subtasks(child tickets) for sub departments. Head of sub department can see all tickets in queue of his department, but other users can only see tickets they own.
Must we create queue for each user to achive that ? Regards, Bostjan -- View this message in context: http://www.nabble.com/Tickets-see-right---only-the-owned-ones-tp21601129p21601129.html Sent from the Request Tracker - User mailing list archive at Nabble.com. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
