Hello all, I have an application in mind where requestors would frequently need to submit file attachments alongside their requests, and some of these files will be rather large. The ticket handlers would need to use those files and also to manage groups of files by any particular requestor. Including the files themselves within the RT database seems like a poor idea, and I get the impression I may not be the first one with such requirements. I was wondering if anybody could point me in the direction of mods to RT (or something) that will store references to the files only within the database and store the files themselves on an actual file system?
Regards, -- Atro Tossavainen (Mr.) / The Institute of Biotechnology at Systems Analyst, Techno-Amish & / the University of Helsinki, Finland, +358-9-19158939 UNIX Dinosaur / employs me, but my opinions are my own. < URL : http : / / www . helsinki . fi / %7E atossava / > NO FILE ATTACHMENTS _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
