On Thu, Jan 29, 2009 at 7:26 PM, Jo Rhett <[email protected]> wrote:
> On Jan 29, 2009, at 10:01 AM, Jerrad Pierce wrote: > >> I don't think this should be merged into base, as it promotes top-posting. >> > > The patch adds blank lines before the signature. The signature is at the > bottom of the message... > > The only time this would qualify as "top-posting" is when the reply or > comment is done without any previous comment, and which case it's not really > top-posting. > > I think you guys convinced me that top-posting is a bad idea when it comes to RT: I didn't clue in right away that the reply link at the top of the ticket creates a reply without quoting anything. Since the ticket has the entire history, usually there's no need to reply with previous messages quoted. I think Jo is on the right track though. I didn't have signatures enabled before, but now that I do I see the problem. When you click 'reply' to a message, the blank lines are inserted between the end of the quoted message and the signature, but when you click 'reply' at the top of the ticket or create a new ticket, the signature is the only text in the message. It would be handy to have the whitespace included there instead. -- ................... Adam Tingle
_______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
