I use a script called stripmime to take out attachments and HTML formatting in emails going to RT. It's at http://www.phred.org/~alex/stripmime.html
-- Joe Hartley | Sr. Linux SysAdmin Retail Solutions, Inc. 40 Sharpe Drive Cranston, RI 02920 [email protected] +1 401.824.5040 (o) | +1 401.824.5002 (f) From: [email protected] [mailto:[email protected]] On Behalf Of Rana Tanveer Sent: Friday, January 30, 2009 3:57 PM To: RT Users Subject: [rt-users] Drop Attachments or Deny attachments Hi RT Admins/Users I want to stop attachemt received at RT, means RT is configured in a way that it should not receive any attachment throug mails. is there any way to configure RT in such a way. i try to use DropAttachments like methods but attachemts are still there i want to deny/stop/drop attachments via RT if possible please give me guideline so i can implement this. -- --------------------------------------------- Rana Tanveer +923224194457 http://www.sysadminsline.com ---------------------------------------------
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