Forwarders! I completely overlooked that. I was trying to share address space between both boxes using the KB article on the subject and was having no luck. Working like a charm now, and don't have to mess with my default policies at all. I actually created two distributions groups: one for correspondence the other for comments and added the corresponding rt.mydomain.com contacts to each one. This way, if RT goes down for some reason I can easily add my team to the distribution group so we can at least get support request emails.
Thanks alot. On Mon, Feb 2, 2009 at 3:46 AM, Martin Maurer <[email protected]> wrote: > Hi, > > I am just working on a howto for our RT virtual appliance - with > exchange: > http://pve.proxmox.com/wiki/RT_Request_Tracker#Integrate_RT_to_Exchange_ > Server_2000.2F2003_environment > > (should be finished end of week) > > In short: > - I prefer using a new user with [email protected] (this is the address > of the queue) > - this user forwards to a contact: [email protected]) > - configure a SMTP connector sending the address space (rt.domain.com) > to your RT server > > If you change anything on SMTP Exchange: restart the smtp service AND > the "Microsoft Exchange Routing Engine" > > Also check the mailer-setup on RT: I use postfix on RT, see our virtual > appliance for more details. > > Br, Martin > >> -----Original Message----- >> From: [email protected] [mailto:rt-users- >> [email protected]] On Behalf Of GravyFace >> Sent: Montag, 2. Februar 2009 03:51 >> To: [email protected] >> Subject: [rt-users] Anyone get Exchange working? >> >> Having a heck of a time using Exchange as a relay/smarthost as >> described in the wiki article's scenario 2: >> http://wiki.bestpractical.com/view/MSExchangeRelay >> >> If anyone has this working, please give me a hand. >> >> Thank you >> _______________________________________________ >> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users >> >> Community help: http://wiki.bestpractical.com >> Commercial support: [email protected] >> >> >> Discover RT's hidden secrets with RT Essentials from O'Reilly Media. >> Buy a copy at http://rtbook.bestpractical.com > > > _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
