Emmanuel Lacour schrieb:
> you seems to gave OwnTicket right to everyone or unprivileged users,
> check your permissions.
Currently, global Group Rights are as follows:
Everyone: CreateTicket
Privileged: ShowOutgoingEmail
Unprivileged: CreateTicket, ReplyToTicket, ShowOutgoingEmail, Watch
Requestor: CreateTicket, ModifyTicket, ReplyToTicket
All other relevant groups: No rights granted.
For testing, I have now removed ShowOutgoingEmail and Watch from the
Unprivileged group and the behavior does not seem to have changed.
I have checked queue-specific groups and there are no additional default
privileges.
Any other ideas?
Regards,
--ck
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