I had a request from one of my users to add a link to view all
resolved tickets to he Quicksearch block in the rt-at-a-glance.
Thought someone might find this useful.
Make the following change to /opt/rt3/share/html/Elements (add line
65). You can add any other status by changing that line. It ONLY
affects the quicksearch.
62 foreach ( RT::Queue->ActiveStatusArray ) {
63 push @conditions, { cond => "Status = '$_'", name => loc($_) };
64 }
65 + push @conditions, { cond => "Status = 'resolved'", name=>'resolved'};
~Sam
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