On Sat, Feb 7, 2009 at 5:28 PM, Asif Iqbal <[email protected]> wrote: > Hi > > How do I reconfigure an existing queue to receive tickets, generate a > ticket id, send an email to admincc and resolve it automatically?
This scrip seems to be doing just http://wiki.bestpractical.com/view/ResolveTicket thanks > > Thanks > > -- > Asif Iqbal > PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu > A: Because it messes up the order in which people normally read text. > Q: Why is top-posting such a bad thing? > -- Asif Iqbal PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu A: Because it messes up the order in which people normally read text. Q: Why is top-posting such a bad thing? _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
