On Mon, Feb 9, 2009 at 9:05 AM, Matt Zagrabelny <[email protected]> wrote: > On Sat, 2009-02-07 at 13:57 -0500, Asif Iqbal wrote: >> Hi I am failing to run rt-crontool > > Did you map an rt user to a unix user under: > > Configuration -> Users -> Select -> (some rt user) > > Set 'Unix login' to 'iqbala'.
That was the fix. Thanks. > > Cheers, > >> >> (iqbala)@rt:~$ /opt/rt3/bin/rt-crontool >> No RT user found. Please consult your RT administrator. >> >> I can login as `iqbala' to the rt gui and I have administrator privilege. >> I can create a new queue, delete existing queue, create a new user, >> delete any ticket on any queue. >> >> But rt-crontool thinks I am not a valid RT user. > > -- > Matt Zagrabelny - [email protected] - (218) 726 8844 > University of Minnesota Duluth > Information Technology Systems & Services > PGP key 1024D/84E22DA2 2005-11-07 > Fingerprint: 78F9 18B3 EF58 56F5 FC85 C5CA 53E7 887F 84E2 2DA2 > > He is not a fool who gives up what he cannot keep to gain what he cannot > lose. > -Jim Elliot > > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [email protected] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > -- Asif Iqbal PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu A: Because it messes up the order in which people normally read text. Q: Why is top-posting such a bad thing? _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
