Hi Kevin, Thanks for the reply. Was using an alias to restart RT including cleaning the Mason cache. The alias rm command was pointing to the wrong directory, so cache was never cleared.
Thanks again. This issue is now solved. Regards, On Wed, Feb 11, 2009 at 4:51 PM, Kevin Falcone <[email protected]> wrote: > > On Feb 11, 2009, at 7:50 AM, Roy Depp wrote: > >> Greetings, >> >> I've searched for this issue on the archives and couldn't find >> anything related to it. >> >> RT 3.8.2 clean install. >> When going to Tools->Dashboards->Queries I get the following error >> message: >> >> Can't locate object method "SearchIds" via package "RT::Dashboard" at >> /opt/rt3/share/html/Dashboards/Queries.html line 95, line 47. > > How clean is this install? The error you quote would happen if you > were running templates from 3.8.1 against code form 3.8.2 > I suggest clearing your mason cache to ensure you're running > the 3.8.2 templates > > -kevin > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [email protected] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
