Nope, it will still exist in the database and will still be viewable if someone knows the id. The only way to truly delete is to use Shredder.
Alberto Villanueva wrote: > > Hi, > > Does anyone know if a ticket has ‘deleted’ status it will be deleted > permanently? > > Thanks! > > Regards, > > > ALBERTO VILLANUEVA VAL > > Consultor > > ____________________________________________ > > *Altran* > > ParqueEmpresarial Las Mercedes, Edificio 1 > C/ Campezo, 1. 28022 Madrid > Tel : + 34 91 744 46 00 > Fax: + 34 91 415 24 57 > > www.altran.es <http://www.altran.es> > > ------------------------------------------------------------------------ > > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [email protected] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com -- Drew Barnes Applications Analyst Network Resources Department Raymond Walters College University of Cincinnati _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
