Hi Kenneth, Kenneth Crocker <KFCrocker <at> lbl.gov> writes: > I need to make some changes to the default Query "My Tickets". Where > would I find that code to change some of the default sorts? Thanks.
You can click "edit" on "My Tickets", adjust the predefined search, and save it. Alternatively you can create a system-wide saved search, then go to Config -> Global -> RT at a glance to replace the default "My Tickets" with the search you just saved. Cheers, CLK _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
