thanks for that! i'll be trying the installation this week. on the page it refers to "rt's regular statistics package" - is this RTx::Statistics? do you know if people are regularly using this with the later versions of RT?
Marouane HIMDI wrote: > Have a look at Yarts http://www.bastian-friedrich.de/comp/yarts/ . it's > developed in PHP, so easy to customise to meet your needs. > > Best regards > > > > Dr Marouane HIMDI > Ingénieur R&D/R&D Engineer > > > KEREVAL > 4, rue Hélène Boucher > Z.A. Bellevue > 35235 Thorigné Fouillard > Tel : +33 (0)2 23 20 36 64 > http://www.kereval.com > > P Pensez à l'environnement : n'imprimez ce message et ses pièces jointes que > si nécessaire ! > -----Message d'origine----- > De : [email protected] > [mailto:[email protected]] De la part de Calvin > Chiang > Envoyé : lundi 23 février 2009 13:07 > À : [email protected] > Objet : [rt-users] trend data on time spent/estimated > > Hi All, > > I've been trying to find a good tool to get trends from my RT data on > time spent etc. I've had a good look and cant find much, but let me > know if i've missed something really obvious. > > I came across the RTx::Statistics package but couldnt see any movement > on it in the last two years or so. > > Then i found this awesome-looking RT Analyzer program > (http://accelconf.web.cern.ch/accelconf/ica05/proceedings/pdf/O3_010.pdf) > that was coded by some guys at a research institiution called cosyslabs. > Have any of you seen this before or got it working before? I've emailed > some of the guys listed in the paper but havent heard back from them yet. > > Cheers, > > > -- Calvin Chiang Network Admin Utilyx 1st Floor, 55 North Wharf Road Paddington London, W2 1LA Tel: 020 7087 8673 www.utilyx.com ______________________________________________________________________ "Utilyx" is the trading name of "Utilyx Limited" and "Utilyx Risk Management Limited" (URML). URML is authorised and regulated by the Financial Services Authority (FSA). This message contains information that may be privileged or confidential and is the property of Utilyx. It is intended only for the person to whom it is addressed. No confidentiality or privilege is waived or lost by any mistransmission. Any views or opinions expressed in this message are solely those of the author and do not necessarily represent those of Utilyx. Unless otherwise stated, any pricing information given in this message is indicative only and does not constitute an offer to deal at any price quoted. If you are not the intended recipient, you are not authorized to read, print, retain, copy, disseminate, distribute or use this message or any part thereof. If you receive this message in error, please notify the sender immediately and delete all copies of this message. ______________________________________________________________________ This email has been scanned by the MessageLabs Email Security System. For more information please visit http://www.messagelabs.com/email ______________________________________________________________________ _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
