On Tue, Feb 24, 2009 at 09:27:34AM -0500, Stephen Cochran wrote: > Hopefully this is really simple, but I haven't got it working yet. > > I'm trying to search for text that would be in the "To:" field of the > headers of a ticket that was created via email. I've found (finally) where > this lives, it's in the attachment table in the DB. > > When building a query, "content" does seem to search the headers field in > the Attachment table. > > Is there no way to do this through the web interface? I don't see Headers > anywhere in the Query builder.
Currently, you will need to select "content" to search for something anywhere in the content including the headers. There is not a header specific item. This should not be too onerous if you have full-text indexing available. The Wiki has instructions currently for Oracle and PostgreSQL backends. Cheers, Ken _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
