thanks for the info guys! @Oleg is the gnuplot/mysql stuff fairly straightforward? (i dont code at all)
Oleg Sladkoff wrote: > +1 > > PS : I had to make my own reports / graphs with direct Mysql queries and > gnuplot to have exactly what I wanted. > > On Tue, 2009-02-24 at 12:17 +0000, Steven Platt wrote: > >> Calvin, >> >> We're using a version of RTx::Statistics on RT v3.6.2. >> It's partly working. Histograms are OK, but the line graphs (Tkts per >> day, Multiple Qs, Time to resolve) display constant values across the >> entire graph. I think the query is gathering data just from the latest >> date rather than as an array across the date range, but we don't make >> great use of the package and so haven't seen this as a priority fix. >> >> The default RT reports get more use than RTx::Statistics charts. >> >> Steve >> Bioinformatics >> Health Protection Agency >> >> >> -----Original Message----- >> From: [email protected] >> [mailto:[email protected]] On Behalf Of Calvin >> Chiang >> Sent: 24 February 2009 12:00 >> To: [email protected] >> Subject: [rt-users] anybody using RTx::Statistics >> >> anybody using RTx::Statistics package? >> I'm on 3.8.2. seems like the last dev on this package was done in 2006. >> Just wondering if anybody's got it up and running nicely? >> >> -- Calvin Chiang Network Admin Utilyx 1st Floor, 55 North Wharf Road Paddington London, W2 1LA Tel: 020 7087 8673 www.utilyx.com ______________________________________________________________________ "Utilyx" is the trading name of "Utilyx Limited" and "Utilyx Risk Management Limited" (URML). URML is authorised and regulated by the Financial Services Authority (FSA). This message contains information that may be privileged or confidential and is the property of Utilyx. It is intended only for the person to whom it is addressed. No confidentiality or privilege is waived or lost by any mistransmission. Any views or opinions expressed in this message are solely those of the author and do not necessarily represent those of Utilyx. Unless otherwise stated, any pricing information given in this message is indicative only and does not constitute an offer to deal at any price quoted. If you are not the intended recipient, you are not authorized to read, print, retain, copy, disseminate, distribute or use this message or any part thereof. If you receive this message in error, please notify the sender immediately and delete all copies of this message. ______________________________________________________________________ This email has been scanned by the MessageLabs Email Security System. For more information please visit http://www.messagelabs.com/email ______________________________________________________________________ _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
