On Tue, Feb 24, 2009 at 11:13:08PM -0800, Jo Rhett wrote: > I'm trying to debug why dashboard mail isn't going out. > > I had some errors in rt.log related to graphviz until I found the > undocumented disableGraphViz set command and used it. But now there > is no error ... just nothing. No attempt to send mail. Funny enough > -- if I delete a dashboard I do get e-mail saying that the dashboard > is no longer there. But never the dashboard mail. > > Is there any way to get a dashboard e-mail done *NOW* instead of on a > given hour? Every attempt forces me to back off and wait another > hour to see what's going wrong. I'd love to say "run my dashboard > RIGHT NOW" so I could use ktrace on it to determine what is failing. > Please clue me in.
rt-email-dashboards has an --all option to ignore subscription date/time constraints. Invoke it with --help to get more information. The --debug and --verbose options will be helpful for you. This isn't the first time I've heard of this failure mode so I'd be happy to work with you to track it down. I wasn't able to reproduce it myself. Shawn _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
