On Thursday 26 February 2009 15:03:37 Alex Young wrote:
> I have attached the exact files I am using for you to try.
> 
Hi Alex,

Thanks very much for those - they were not so very different from what I 
started with (apart from the dupes ;)  I may go in and clarify the 
instructions on the wiki with my misunderstandings in mind.

> If you have cleared the mason cache and restarted Apache i dont know
> what else to suggest. I have noticed that RT doesnt reload .css files
> unless its had an apache restart, rather than reload. Also make sure you
> clear your browser cache.
> 
I did all that previously, nothing worked.  Finally I was able to reinstall RT 
and start from scratch, which is clearly not an ideal solution, but your 
files then worked like a dream.  Unfortunately I'm still unsure what the 
actual reason for this non-functionality was but am somewhat suspicious of 
having added a new status (pending) via RT_SiteConfig.pm.  Perhaps this 
shouldn't have had any effect, but I'm not convinced as the approvals also 
appear to be behaving somewhat better now (see other thread...)

Cheers.

-- 
Richard Foley
Ciao - shorter than aufwiedersehen

http://www.rfi.net/
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