Hi Paul, This link could help you to understand how a ticket must be deleted:
http://wiki.bestpractical.com/view/DatabaseAdmin Regards, ALBERTO VILLANUEVA VAL Consultor ____________________________________________ Altran ParqueEmpresarial Las Mercedes, Edificio 1 C/ Campezo, 1. 28022 Madrid Tel : + 34 91 744 46 00 Fax: + 34 91 415 24 57 www.altran.es -----Mensaje original----- De: [email protected] [mailto:[email protected]] En nombre de Paul Hirose Enviado el: jueves, 26 de febrero de 2009 21:41 Para: [email protected] Asunto: [rt-users] 382 Shredder deleting tickets and attachments? If I use the built-in shredder to delete a ticket from the MySQL database, should it delete any attachments that were associated with that ticket? Or must I delete attachments separately? Thank you, PH -- Paul Hirose : [email protected] : Sysadm Motto: rm -fr /MyLife 1034 Academic Surge : Programmer/Analyst : Backup Motto : rm -fr / One Shields Avenue : Voice (530) 752-7181 : Robot, n.: Univ. Admin Davis, CA 95616-8770 : Fax (530) 752-4465 : rec.pets.cat.anecdotes _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
