Hi,
First I would like to say thank you all for the help. We got our
logo to show up.
Here is what we did in case anyone else runs into this (replace $RT_HOME with where RT is installed):
- created local logo (mylogo.gif)
in $RT_HOME/local/html/NoAuth/images
- edit local layout.css file in $RT_HOME/local/html/NoAuth/css/web2
remove display: none; from div#logo a
- edit the RT_SiteConfig.pm in $RT_HOME/etc
Set($WebBaseURL, "http://server");
Set($WebPath, "/rt");
Set($WebImagesURL , $WebPath . "/NoAuth/images/");
Set($LogoURL, $WebImagesURL . 'mylogo.gif');
Set($LogoLinkURL, 'http://server');
Set($LogoImageURL, $WebImagesURL . "mylogo.gif");
Set($LogoAltText, "MyInformation");
Set($LogoWidth, '486');
Set($LogoHeight, '155');
At this point it didn't work and we received the following errors:
In FireFox:
The image
“http://server/rt/NoAuth/images/mylogo.gif”
cannot be displayed,
because it contains errors.
or in IE:
'<&' without matching
'&>' at $RT_HOME/local/html/NoAuth/images/mylogo.gif line 90
sometimes:
Error during compilation of
/$RT_HOME/local/html/NoAuth/images/mylogo.gif:
Unrecognized character \x08 at
/$RT_HOME/local/html/NoAuth/images/mylogo.gif line 229.
Stack:
[/$RT_HOME/local/html/NoAuth/images/mylogo.gif:229]
[/usr/lib/perl5/site_perl/5.8.8/HTML/Mason/Interp.pm:811]
[/usr/lib/perl5/site_perl/5.8.8/HTML/Mason/Interp.pm:441]
[/usr/lib/perl5/site_perl/5.8.8/HTML/Mason/Request.pm:246]
[/usr/lib/perl5/site_perl/5.8.8/HTML/Mason/Request.pm:211]
[/usr/lib/perl5/site_perl/5.8.8/HTML/Mason/ApacheHandler.pm:97]
[/$RT_HOME/bin/../lib/RT/Interface/Web/Request.pm:68]
[/usr/lib/perl5/vendor_perl/5.8.8/Class/Container.pm:275]
[/usr/lib/perl5/vendor_perl/5.8.8/Class/Container.pm:353]
[/usr/lib/perl5/site_perl/5.8.8/HTML/Mason/Interp.pm:348]
[/usr/lib/perl5/site_perl/5.8.8/HTML/Mason/ApacheHandler.pm:868]
[/usr/lib/perl5/site_perl/5.8.8/HTML/Mason/ApacheHandler.pm:822]
[/$RT_HOME/bin/webmux.pl:149]
[/$RT_HOME/local/html/NoAuth/images/mylogo.gif:229]
To get past that we had to add the below to our apache config:
<Directory
$RT_HOME/share/html/NoAuth/images>
SetHandler default-handler
</Directory>
Restart apache and clear the mason cache and still no image.
Apparently adding that to the apache configuration causes the local
images directory ($RT_HOME/local/html/NoAuth/images)
to not work. Moving the image into the non local directory ($RT_HOME/share/html/NoAuth/images) causes
the image to show up. However since our image was a different size we
also had to modify the Logo file ($RT_HOME/share/html/Elements)
by making a local copy ($RT_HOME/local/html/Elemets).
Here is what we changed:
<a
href=""><img
src=""
alt="<%$RT::LogoAltText%>"
width="<%$RT::LogoWidth%>"
height="<%$RT::LogoHeight%>" /></a>
After restarting apache and clearing the mason cache the image showed
up. We did have to edit other CSS files because our logo was bigger.
~Jet
Matthew Seaman wrote:
Jet
Wilda wrote:
Hi,
I followed these http://wiki.bestpractical.com/view/ChangeLogo
directions, but there still isn't any logo getting displayed. When I
do a view source I see the code for the logo but nothing is displayed
on the page. I also found this http://www.gossamer-threads.com/lists/rt/users/78249?do=post_view_threaded
which looks like the same issue I'm having. Any and all help is
greatly appreciated.
The CSS for the web2 style prevents the logo image being displayed. As
a
quick way of telling that the modifications you made so far are
correct, try
setting your preferences to use one of the other styles. The logo
should
appear.
To make the logo appear under the default web2 style, as well as
changing the
background to match the colour scheme of our company logo I created a
local
copy of layout.css with the following changes:
% diff -u /usr/local/share/rt38/html/NoAuth/css/web2/layout.css
/usr/local/www/rt38/NoAuth/css/web2/layout.css
--- /usr/local/share/rt38/html/NoAuth/css/web2/layout.css
2009-02-25 22:19:11.000000000 +0000
+++ /usr/local/www/rt38/NoAuth/css/web2/layout.css 2009-02-17
11:37:42.000000000 +0000
@@ -53,7 +53,7 @@
padding:0;
margin:0;
- background: #547CCC
url(<%RT->Config->Get('WebPath')%>/NoAuth/css/web2/images/background-gradient.png)
top left repeat-x ;
+ background: #a2a2a2
url(<%RT->Config->Get('WebPath')%>/NoAuth/css/web2/images/background-gradient.png)
top left repeat-x ;
font-family: arial, helvetica, sans-serif;
}
@@ -163,10 +163,10 @@
div#logo a {
- display: none;
- position: absolute;
- left: 0;
- bottom: 0;
+ /* display: none; */
+ position: fixed;
+ left: 1%;
+ bottom: 1%;
}
div#logo a img {
border: 0;
(Note the file names are from the FreeBSD layout for rt-3.8.x -- on
most systems
the original file would be in ${RTHOME}/html/NoAuth/css/web2/layout.css
and the modified copy should go into
${RTHOME}/local/NoAuth/css/web2/layout.css)
This displays the logo in the bottom left of the browser window -- it's
fixed relative
to the window rather than scrolling with the page content. I also
cooked up a modified
background-gradient.png in gimp -- just changing the colours -- which I
installed into
/usr/local/www/rt38/NoAuth/css/web2/images/source/background-gradient.png.
In order
to get it to display I had to copy
/usr/local/share/rt38/html/NoAuth/css/web2/images/dhandler to
/usr/local/www/rt38/NoAuth/css/web2/images/dhandler
Et voilà.
Cheers,
Matthew
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