On Tue, 2009-03-03 at 08:46 -0500, Ray Wadkins wrote: > My users are creating tickets and assigning them to owners. > Unfortuately, I can’t figure out the right scrip to have RT notify the > assigned owner that a ticket has been created for them. Are there any > suggestions/examples.
Condition: "On Create" Action: "Notify Owner" Template: "Global template: Transaction" Stage: "TransactionCreate" -- Matt Zagrabelny - [email protected] - (218) 726 8844 University of Minnesota Duluth Information Technology Systems & Services PGP key 1024D/84E22DA2 2005-11-07 Fingerprint: 78F9 18B3 EF58 56F5 FC85 C5CA 53E7 887F 84E2 2DA2 He is not a fool who gives up what he cannot keep to gain what he cannot lose. -Jim Elliot
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