who else wrote: > I tried a lot to get self service working like this: > > unpriv logs in and clicks on "create ticket". > User is presented with just the queue's he has access to, but he will see > always all queue's, not just the three he is entitled to. > > ShowQueue has been globally set for just the groups, where this user is > member of. >
If this was meant as I read it, you gave them a global ability to see queues which I believe means they can see all queues. > I am pretty sure i am missing something, but after crawling through tons of > setting pages in rt, i seem to be lost. > > If someone can show me the direction and lead me a bit back on the way, i'd > really appreciate. > > Thanks! > > w_e > -- Drew Barnes Applications Analyst Network Resources Department Raymond Walters College University of Cincinnati _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
