Hi,
What file i need to change in RT 3.8.2 so when I reply to some ticket I have the user signature on top that is near the last answer given. Example: " Dear Sir, <Last Helpdesk Answer> <Helpdesk Element Signature> --Message history-- On Tue Mar 03 16:59:15 2009, [email protected] wrote: > bla > bla > bla > bla > bla > bla > > bla, > bla " TIA, Filipe Clemente Portugal
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