Hello all, I have created a CMR queue specific for tickets approval. It works fine when you create the ticket directly in it.
However, I would also like to have approval tickets created when I transfer a ticket from another queue to the CMR queue. I have tried to add a second script, but rt-workflow complains when there is more than one. Any workaround for that? Thank you. fred _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
