Matt,
THANKS! I'll take a look and see what I can do.
Kenn
LBNL
On 3/4/2009 12:00 PM, Matt Hoover wrote:
> Ken-
>
> I have customized the export report found in
> 'share/html/Search/Results.tsv'. I created a new file and added this
> section to pull the last correspondence. You could easily change it to
> fit comments:
>
> # #################
> my $Transactions = $Ticket->Transactions;
> $Transactions->Limit( FIELD => 'Type', VALUE => 'Correspond' );
> $Transactions->OrderByCols (
> { FIELD => 'Created', ORDER => 'DESC' },
> { FIELD => 'id', ORDER => 'DESC' },
> );
>
> my $last_reply = '';
> my $CorrespondObj = $Transactions->First;
> if( $CorrespondObj && $CorrespondObj->id ) {
> $last_reply= $CorrespondObj->Content;
> }
>
> $row->{'last_reply'} = $last_reply;
> # #####################
>
> push @rows, $row;
>
>
> That might help you to come up with an export anyhow....
>
> Matt
>
> On Wed, Mar 4, 2009 at 10:15 AM, Kenneth Crocker <kfcroc...@lbl.gov
> <mailto:kfcroc...@lbl.gov>> wrote:
>
> To all,
>
>
> So far, I've been able to develop every kind of query/report
> my users
> have asked for. Now someone wants a Query/report that would include the
> comments (only. Not any email, etc.) in the results. I have not been
> able to find that option in Query builder. Has anyone developed a query
> that will pull up comments? Thanks.
>
>
> Kenn
> LBNL
>
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