What rights do you need to change the subject on a ticket after it has been created? I have a group that is unable to change the subject, but they have the rights that to me make sense for being able to change subjects:
CommentOnTicket CreateTicket ModifyTicket ReplyToTicket SeeQueue ShowOutgoingEmail ShowTicket ShowTicketComments Watch To me it seems like ModifyTicket would do the trick. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
