Hi,
Im using this code in RT 3.8.2: ............ my $attachments = $Transaction->Attachments; $attachments->Limit( FIELD => 'Filename', OPERATOR => "=", VALUE => '' ); while ( my $message = $attachments->Next ) ......... .......... So I can do a While trough all the attachments that aren't ticket "file attachments" but this isn't working. I saw this example (http://wiki.bestpractical.com/view/AddAttachmentLinksToMail) but here they want the attachments. When I changed the OPERATOR from != to = it doesn't work. What am I missing? I want to build a final message history to send to the client by email but I want to ignore the file attachments sent by the user in the email messages. How can I do that? TIA, Filipe Clemente Portugal
_______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com