Hanane,
What fields are you interested in? If is a Custom Field, the code will
be different.
Kenn
LBNL
On 3/6/2009 12:49 AM, hanane ourdani wrote:
> Hello everyone,
>
> I'm looking for a way to send an email with the information extracted
> from the ticket once a particular field is completed.
> is that someone has an idea?
>
> thank you very much,
>
> best regards,
>
>
> ------------------------------------------------------------------------
>
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
> Community help: http://wiki.bestpractical.com
> Commercial support: [email protected]
>
>
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
> Buy a copy at http://rtbook.bestpractical.com
_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
Community help: http://wiki.bestpractical.com
Commercial support: [email protected]
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com
