Hello.
I have a Fedora 7, Apache 2 and MySQL and RT3-3.6.3.
I installed RT via yum and followed
http://wiki.bestpractical.com/view/FedoraCore7InstallGuide. Then I
configured /etc/rt3/RT_SiteConfig.pm.
When I try http://<myWebSite>/rt3 and the browser shows my login page
and I can't do the first login with root/password.
I did the init-drop-init database command lots of times, but still with
this problem. This is the last try with database comand before I write
to this list:
[r...@xxx rt3]# /usr/sbin/rt-setup-database --action init --dba root
--prompt-for-dba-password
In order to create or update your RT database,this script needs to
connect to your mysql instance on localhost as root.
Please specify that user's database password below. If the user has no
database
password, just press return.
Password:
Now creating a database for RT.
Creating mysql database rt3.
Now populating database schema.
Creating database schema.
readline() on closed filehandle SCHEMA_LOCAL at
/usr/sbin/rt-setup-database line 192.
Done setting up database schema.
Now inserting database ACLs
Done setting up database ACLs.
Now inserting RT core system objects
Checking for existing system user...not found. This appears to be a new
installation.
Creating system user...done.
Now inserting RT data
Creating Superuser ACL...done.
Creating groups...3.4.5.6.7.8.9.done.
Creating users...10.(Error: Password needs to be at least 666666
characters long)0.done.
Creating queues...1.2.done.
Creating ACL...2.[Tue Mar 10 16:11:49 2009] [crit]: 1
(/usr/lib/perl5/vendor_perl/5.8.8/RT/ACE_Overlay.pm:907)
[Tue Mar 10 16:11:49 2009] [crit]: Can't load a principal for id
(/usr/lib/perl5/vendor_perl/5.8.8/RT/ACE_Overlay.pm:908)
Principal not found..done.
Creating ScripActions...1.2.3.4.5.6.7.8.9.10.11.12.13.14.15.16.17.done.
Creating ScripConditions...1.2.3.4.5.6.7.8.9.10.done.
Creating templates...1.2.3.4.5.6.7.8.9.10.11.12.done.
Creating scrips...1.2.3.4.5.6.7.8.9.10.11.12.13.14.done.
Creating predefined searches...1.2.3.done.
Done setting up database content.
I already tried the MySQL's root user and password in RT_SiteConfig.pm,
but nothing new happened.
Thanks in advance for any help!
begin:vcard
fn:Juliano Medeiros Coimbra
n:Medeiros Coimbra;Juliano
org;quoted-printable:Faculdade de Engenharia Qu=C3=ADmica - Universidade Estadual de Campinas;SIFEQ
adr:;;Av. Albert Einstein, 500;Campinas;SP;13.083-852 ;Brasil
title:Analista de Desenvolvimento de Sistemas
tel;work:19 3521-3972
tel;fax:19 3521-3910
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url:www.feq.unicamp.br
version:2.1
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