On Mar 26, 2009, at 8:56 AM, Josh Greenberg wrote: > I am in the middle of a rt2 to rt3 migration and I was wondering if > its > possible to purge all the dead tickets from the database easily. I'm > sure I could perform a query that would find dead tickets in the > Tickets > table but I doubt that would get rid of all the other references to > those tickets in other tables. I ask because more than half of our > database is dead tickets sent in by spammers in the days before we > had a > good spam filter. It would be nice to trim it down to a reasonable > size. > Ideally, I'd like to get rid of all the users that are associated with > these tickets as well. Is there a nice clean way to do this? Thanks.
$export_dead may do what you want during the export, but if not shredding after you migrate to 3.8 would work. -kevin _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
