I am able to send an email by using msmtp from the command line and I
can telnet into my smtp relay on port 25. I think it is a problem
between RT and msmtp. Here are some details of my configuration.

The full path for the msmtp.conf file is
/etc/request-tracker3.6/msmtp.conf and which msmtp returned
/usr/bin/msmtp.

Here is the contents of the msmtp script.

#!/bin/bash
/usr/bin/msmtp -t -C /etc/request-tracker3.6/msmtp.conf
/usr/bin/logger -t RTmailer -p syslog.info -- CALL /usr/bin/msmtp -nt
"$@" RETURNED $?

Here is the SendmailPath line in the SiteConfig file:
Set ($SendmailPath, "/etc/request-tracker3.6/msmtp");

Apache has been restart after editing SiteConfig.

-----Original Message-----
From: Joop [mailto:[email protected]] 
Sent: Friday, March 27, 2009 3:29 AM
To: Swart, Tom
Cc: [email protected]
Subject: Re: [rt-users] RT stop sending emails

Swart, Tom wrote:
> I have gone back to using msmtp and have an external SMTP relay
defined.
> In the /var/log/mail.log file the only current entries are for the
> results of my auto fetchmail cronjob. There is results from yesterday
> when it was working but nothing from today.
>   
What you could try is see if msmtp has a -v (verbose) flag and manually 
send an email to see what the mailservers are telling each other. If it 
hasn't this then you could resort to:
telnet mailserver 25
And by hand do a conversation with it.
I've been having problems lately with Centos4.7 and its sendmail and 
each time it turned out that the other end didn't like my
[email protected].
This being caused by the fact that host.domain didn't have a DNS entry 
in the wide world.
So using a couple of option within Sendmail (masqerading) fixed this.

You could have a look and see it you're not hit by this either.

Regards,

Joop
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