Hi Robert, I had similar problem with one values fields with spacing in the name and it worked only after I removed the spacing. I didn't tried it with "Select multiple values" fields.
BR, Ivan 2009/3/20 Robert Walford <[email protected]> > Hi Guys, > > > > I am experiencing an issue using CommandByMail and multi-valued custom > fields. We running RT 3.8.2. > > > > The following fields are one value and works perfectly. > > cf.{Category}: Telecom – Combobox: Select or enter one value > > cf.{Origin}: E-mail - Select one value > > cf.{Severity_Level}: 5 - Select one value > > > > But the following fields are multiple values and do not work. > > cf.{Equipment Impacted}: Router – Select multiple values > > cf.{Services Impacted}: Internet – Select multiple values > > > > > > Due to the spacing in the field name we have tried with quotations > (single/double) and without. > > > > Any Thoughts? > > > > > > Regards, > > > > Robert Walford > > Network Administrator > > > > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [email protected] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com >
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