I don't see anything wrong with this, but I haven't done much scrip programming. I took the scrip from
http://wiki.bestpractical.com/view/AddTicketHistoryToMail and made a template with it, pretty much verbatim. Only problem is, when the email is sent the "Complete Ticket History" section is empty. Is this scrip on the wiki up to date for RT 3.8.2? Is there a way I can take a scrip like this and put it into a perl script to debug it from a shell? I can't quite see how... -- -- ============================ Tom Lahti BIT Statement LLC (425)251-0833 x 117 http://www.bitstatement.net/ -- ============================ _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
