Hi there,
I'm moving forward with my testing of RT 3.8.2.
Setup:
Virtual machine (Virtualbox) running RT3.8.2 in Debian Etch. Web port
is forwarded to the virtual machine through the host but otherwise there
is no access to the VM. I moved the database onto a production database
server.
RT_SiteConfig.pm has been altered to say:
$DatabaseHost is set to dbproductionserver
$DatabaseRTHost is set to the hostname of the vm host machine
Problem:
In the apache error logs, I get:
DBI connect('dbname=rt;host=dbproductionhost','rt_user',...) failed:
Access denied for user: 'rt_u...@hostmachinehostname' (Using password:
YES) at /usr/local/share/perl/5.8.8/DBIx/SearchBuilder/Handle.pm line 106
[Tue Mar 31 08:58:05 2009] [error] [client hostmachine.ip.goes.here]
Connect Failed Access denied for user: 'rt_u...@hostmachinehostname'
(Using password: YES)\n at /opt/rt3/bin/../lib/RT.pm line 204\n
And I get a 500 server error page returned to me. However, I can use
the mysql command line tools from the virtual machine and connect just fine.
Is there possibly a port that's being expected to be open that i need to
forward or something else that I'm missing? This seemed like a pretty
straightforward change in the beginning...
--
Keith McDermott
Desktop Support Specialist - PCN
Physics Department, Purdue University
Web: http://www.physics.purdue.edu/pcn
E-mail: [email protected]
Phone: (765)49-45562
Address:525 Northwestern Avenue
West Lafayette, IN 47907
Check out our new documentation at:
http://www.physics.purdue.edu/PCN/doc/wiki
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