Hi, We have a requirement to allow our clients to have access to our ticketing system.
We only want to allow them to see tickets that they are the requester for. We would also like them to have the ability to reply within their tickets. Its highly important that they obviously cant see any tickets that they are not the requester for. What would be the best way to go about this? Many Thanks Dave _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
