Matt,
I'd be willing to bet ALOT of money, that your scrip uses a RT
condition (On Create, On Resolve, etc) instead of a "user-defined" one
AND, the stage is "TransactionCreate".
Kenn
LBNL
On 4/6/2009 10:06 AM, matt wells wrote:
I have a custom field for a ticket summary. The CF is a "Fill in one
wiki text area" and as my user submits text to the CF the ticket shows
it writes the CF and then deletes it in the same second.
Below is the error in the ticket..
# Thu Apr 02 18:52:24 2009 pparker - Example (text) 04/06/09. added
# Thu Apr 02 18:52:24 2009 pparker - Example (text) 04/06/09 . deleted
# Thu Apr 02 18:53:12 2009 pparker - Example (text) 04/06/09 . added
# Thu Apr 02 18:53:12 2009 pparker - Example (text) 04/06/09 . deleted
# Thu Apr 02 18:54:32 2009 pparker - Example (text) 04/06/09 added
I added the () and / that were in the orginal text to show that it had
these.
Below are the group permissions for the CF and the queue the ticket
resides the group has full access.
# Spiderman-Group
Current rights
ModifyCustomField
SeeCustomField
I noticed that the last one that added did not have a trailing '.' to
end the sentence. This can't be it can it? I should be able to end
my sentence right?
RT Version
RT v3.6.4;
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