All, I have installed RT for the first time I am using fetchmail to pull in emails and create requests. Because of the way that filtering is done, it seems that if I send from the domain of RT, it strips off the rest of the domain, when creating the requester. But it does not do an auto-reply, or it fails And even when I create correspondence to the user it fails Though if I add a CC on the outbound correspondence, that email is sent.
I have looked through the archives, and I don¹t see anything related Below is the log message I see when the ticket is created Thanks -jason [Mon Apr 06 14:25:02 2009] [error] [client 10.0.0.147] FastCGI: server "/opt/rt3/bin/mason_handler.fcgi" stderr: [Mon Apr 6 21:25:02 2009] [info]: <[email protected]> #16/158 - Scrip 4 On Create Notify AdminCcs (/opt/rt3/bin/../lib/RT/Action/SendEmail.pm:301) [Mon Apr 06 14:25:02 2009] [error] [client 10.0.0.147] FastCGI: server "/opt/rt3/bin/mason_handler.fcgi" stderr: [Mon Apr 6 21:25:02 2009] [info]: <[email protected]> No recipients found. Not sending. (/opt/rt3/bin/../lib/RT/Interface/Email.pm:338) [Mon Apr 06 14:25:02 2009] [error] [client 10.0.0.147] FastCGI: server "/opt/rt3/bin/mason_handler.fcgi" stderr: [Mon Apr 6 21:25:02 2009] [info]: Ticket 16 created in queue 'NewTickets' by test_inbound (/opt/rt3/bin/../lib/RT/Ticket_Overlay.pm:659)
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