Hi all,
I have found a solution (I hope this is enough) - add to the rt3/share/html/Elements/RT__Ticket/ColumnMap (RT 3.8.2) Test => { # name used in references attribute => ”CF.{Test}”, # doing SortBy title => ‘Test’, # this is shown as header value => sub { my $CFName = ”Test”; # this is the Custom Field name my $values = $_[0]->CustomFieldValues( $CFName ); my @values = map { ( ($_->CustomFieldObj->Type eq 'Image') ? \($m->scomp( '/Elements/ShowCustomFieldImage', Object => $_ )) : $_->Content ), \'<br />', } @{ $values->ItemsArrayRef }; pop @values; # Remove that last <br /> return @values; }, }, and than you can used '__Test__' in Tickets -> Advanced -> Format I hope this is good for you, Zodal Ivan Samarin-2 wrote: > > Hello, > > Anyone have an idea how to do that? > @Matt: could you find any solution? > > BR, > Ivan > > 2009/3/17 Matt Hoover <mhoo...@thectogroup.com> > >> I have some users asking to be able to "CLICK" on the headers in a >> search. >> Headers that contain custom fields are not clickable. How can I make >> them >> functional and clickable by our users? >> >> Matt >> >> _______________________________________________ >> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users >> >> Community help: http://wiki.bestpractical.com >> Commercial support: sa...@bestpractical.com >> >> >> Discover RT's hidden secrets with RT Essentials from O'Reilly Media. >> Buy a copy at http://rtbook.bestpractical.com >> > > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: sa...@bestpractical.com > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > -- View this message in context: http://www.nabble.com/sort-by-Custom-field-tp22550419p23038218.html Sent from the Request Tracker - User mailing list archive at Nabble.com. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com