I'm trying to shred users without tickets (from spam), and have run into a rarely reported error (one of the few mentions of it on the lists was by me, in a different context).
The user is 729, and the user was actually an alternate email address for one of our queues that got auto-created early-on, before incoming messages were canonicalized. I tried changing the address in case that was the problem, but it had no effect. Browser: Couldn't wipeout object: Can't call method "Type" on an undefined value at /opt/rt3/bin/../lib/RT/Shredder/GroupMember.pm line 90. Stack: [/opt/rt3/bin/../lib/RT/Shredder/GroupMember.pm:90] [/opt/rt3/bin/../lib/RT/Shredder/Record.pm:112] [/opt/rt3/bin/../lib/RT/Shredder.pm:581] [/opt/rt3/bin/../lib/RT/Shredder.pm:591] [/opt/rt3/bin/../lib/RT/Shredder/Dependencies.pm:146] [/opt/rt3/bin/../lib/RT/Shredder.pm:592] [/opt/rt3/bin/../lib/RT/Shredder.pm:551] [/opt/rt3/bin/../lib/RT/Shredder.pm:540] [/opt/rt3/share/html/Admin/Tools/Shredder/index.html:158] [/opt/rt3/share/html/Admin/Tools/Shredder/autohandler:59] [/opt/rt3/share/html/Admin/autohandler:49] [/opt/rt3/share/html/autohandler:308] Log: [Fri Apr 17 03:08:47 2009] [warning]: RT::CachedGroupMember-1186 wiped out (/opt/rt3/bin/../lib/RT/Shredder/Record.pm:236) [Fri Apr 17 03:08:47 2009] [warning]: RT::GroupMember-507 wiped out (/opt/rt3/bin/../lib/RT/Shredder/Record.pm:236) [Fri Apr 17 03:08:47 2009] [warning]: RT::CachedGroupMember-1185 wiped out (/opt/rt3/bin/../lib/RT/Shredder/Record.pm:236) [Fri Apr 17 03:08:47 2009] [warning]: RT::Transaction-1390 wiped out (/opt/rt3/bin/../lib/RT/Shredder/Record.pm:236) [Fri Apr 17 03:08:47 2009] [warning]: RT::Group-730 wiped out (/opt/rt3/bin/../lib/RT/Shredder/Record.pm:236) [Fri Apr 17 03:08:47 2009] [warning]: RT::Principal-730 wiped out (/opt/rt3/bin/../lib/RT/Shredder/Record.pm:236) [Fri Apr 17 03:08:47 2009] [warning]: RT::CachedGroupMember-1187 wiped out (/opt/rt3/bin/../lib/RT/Shredder/Record.pm:236) [Fri Apr 17 03:08:47 2009] [warning]: RT::GroupMember-508 wiped out (/opt/rt3/bin/../lib/RT/Shredder/Record.pm:236) [Fri Apr 17 03:08:47 2009] [warning]: RT::CachedGroupMember-1188 wiped out (/opt/rt3/bin/../lib/RT/Shredder/Record.pm:236) [Fri Apr 17 03:08:47 2009] [warning]: RT::GroupMember-509 wiped out (/opt/rt3/bin/../lib/RT/Shredder/Record.pm:236) [Fri Apr 17 03:08:47 2009] [warning]: Use of uninitialized value in string eq at /opt/rt3/bin/../lib/RT/Principal_Overlay.pm line 98. (/opt/rt3/bin/../lib/RT/Principal_Overlay.pm:98) [Fri Apr 17 03:08:47 2009] [warning]: Use of uninitialized value in concatenation (.) or string at /opt/rt3/bin/../lib/RT/Principal_Overlay.pm line 127. (/opt/rt3/bin/../lib/RT/Principal_Overlay.pm:127) [Fri Apr 17 03:08:47 2009] [crit]: Found a principal () that was neither a user nor a group (/opt/rt3/bin/../lib/RT/Principal_Overlay.pm:127) -- Cambridge Energy Alliance: Save money. Save the planet. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
