On Apr 29, 2009, at 1:31 AM 4/29/09, Uday Dey wrote:
Any Idea on this people?
Hi,
I was wondering if more criteria can be added in the Query
builder for customizing the search. If yes, then how can we do it?
Because I am not having any UI option for adding more criteria’s.
Regards,
Uday
Hi, Uday. This is just a guess, but what you are probably looking for
is to add custom fields and then search on those custom fields in the
query builder.
http://wiki.bestpractical.com/view/CustomField
If you already have custom fields set up and are wondering why they
are not showing up in the query builder I think that the first
question under "Web User Interface" in the RT FAQ wiki should have
your answer:
http://wiki.bestpractical.com/view/FAQ
--
Cassandra Phillips-Sears
Office Manager
Best Practical Solutions, LLC
http://www.bestpractical.com
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