Tons of customizations, which is partly why I'm worried. Lots of scrips, which I'm not sure where they live. I originally installed from a yum package (running 3.4.5). I'll back up my RT files locally and work on a reinstall. Thanks!
-----Original Message----- From: [email protected] [mailto:[email protected]] Sent: Thursday, April 30, 2009 11:29 AM To: Kimberly McKinnis Cc: [email protected]; [email protected] Subject: Re: [rt-users] restoration of RT from failed disk Hi Kim, if I were you I would simply reinstall. Unless you had any customizations, should be a piece of cake - the only thing you'll need is a copy of your RT_SiteConfig.pm file. If you were running an older version of RT, you'll need to follow the steps to upgrade the RT database. James Moseley Kimberly McKinnis <[email protected]> wrote: Hi all Our RT server had a catastrophic disk failure last night, and I've gotten the IT team to restore a large number of the files, but due to it being restored on a different version of RedHat and different perl and mysql versions, I'm running into a number of issues. Has anyone else had to deal with this? I could use any advice you've got. I have the databases, so I think I'm going to just try and completely reinstall RT and import the databases. Thanks! _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
