You need to grant SeeQueue as well ,

Roy


nast linux wrote:
> Dear,
>
> I already grant user to create ticket, but user still cannot create new 
> ticket.
> error : "Queue could not be loaded. ".
> Below the steps while user create ticket.
> - login
> - click new ticket in (no list queue at text box)
> - got error above
>
> Thanks,
> ns
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