On May 14, 2009, at 5:21 PM, Eric Chatham wrote: > On Thursday, May 14, 2009 17:03, Kevin wrote: > >>> After I installed the ExternalAuth v0.05, I began modifying my >>> RT_SiteConfig.PM to reflect the LDAP setup. When I try to log onto >>> through the Web Interface, I receive an error. When I try logging >>> in with the default "root" login, I get the same error, but when I >>> click "back" I'm logged in (as root). This only happens for the >>> default "root" user for RT, otherwise no LDAP users can log in. >>> Here is the Error from the Web Interface: >> >> You didn't define the ExternalAuthPriority array to tell the >> externalauth >> what to do. >> >> RT's internal auth is kicking in and recognizing the root user/pass > > Hello, Kevin. Thank you for the reply. Where do I define the array > at and how do I define it?
It is documented in the etc/RT_SiteConfig.pm that ships with the module You should be copying that into your config and editing it -kevin > > >> >> >> error: Can't use an undefined value as an ARRAY reference at /usr/ >> local/rt3/lib/RT/User_Vendor.pm line 56. >> >> context: ... >> 52: $RT::Logger->debug( (caller(0))[3], >> 53: "Trying External authentication"); >> 54: >> 55: # Get the prioritised list of external authentication services >> 56: my @auth_services = @$RT::ExternalAuthPriority; >> 57: >> 58: # For each of those services.. >> 59: foreach my $service (@auth_services) { >> 60: >> ... >> >> code stack: /usr/local/rt3/lib/RT/User_Vendor.pm:56 >> /usr/local/rt3/lib/RT/User_Vendor.pm:359 >> /usr/share/rt3/html/Callbacks/ExternalAuth/autohandler/Auth:35 >> /usr/share/rt3/html/Elements/Callback:85 >> /usr/share/rt3/html/autohandler:240 >> >> ------------------------------------------- >> >> I should stress, I'm not modifying the RT_Config.pm settings in /etc/ >> rt3. I'm having a problem seeing the $rtname display our company >> domain. It still shows example.com. >> >> Here are my /etc/rt3/RT_SiteConfig.pm settings: >> >> Set($WebPath, "/rt3"); >> Set($rtname, "broadvox.local"); >> Set($Orginization, 'broadvox.local'); >> Set($CorrespondAddress, 'echat...@broadvox.net'); >> Set($CommentAddress, >> 'echat...@infotelecom.us'); Set($Timezone, 'US/Eastern'); >> Set($DatabaseType, 'mysql'); Set($WebBaseURL, >> 'http://rt.broadvox.local/'); Set(@Plugins, >> qw(RT::Authen::ExternalAuth)); >> >> # LDAP >> Set($AuthMethods, ['LDAP', 'Internal']); Set($LdapExternalAuth, 0); >> Set($LdapExternalInfo, 0); Set($LdapAutoCreateNonLdapUsers, 1); >> Set($LdapAttrMap, {'Name' => 'sAMAccountName', >> 'EmailAddress' => 'mail', >> 'Orginization' => 'o', >> 'RealName' => 'cn', >> 'ExternalContactInfoId' => 'dn', >> 'ExternalAuthId' => 'sAMAccountName', >> 'Gecos', => 'sAMAccountName', >> 'WorkPhone', => 'telephoneNumber', >> 'Address1' => 'streetAddress', >> 'City' => 'l', >> 'State' => 'st', >> 'Zip' => 'postalCode', >> 'Country' => 'co'}); >> Set($LdapRTAttrMatchList, ['ExternalContactInfoId', 'Name', >> 'EmailAddress', 'RealName', >> 'WorkPhone', 'Address2']); >> Set($LdapEmailAttrMatchList, ['mail', 'mailRoutingAddress', >> 'mailAlternateAddress']); >> Set($LdapEmailAttrMatchPrefix, ['', 'smtp', 'SMTP:']); >> Set($LdapServer, 'clehbdc01.broadvox.local'); Set($LdapBase, >> 'OU=USA,DC=broadvox,DC=local'); Set($LdapFilter, >> '(objectClass=user)'); 1; >> >> ---------------------------------- >> >> Thank you for your assistance. :) >> >> >> -Eric > > CONFIDENTIAL. This e-mail and any attached files are confidential > and should be destroyed and/or returned if you are not the intended > and proper recipient. > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: sa...@bestpractical.com > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com