I am trying to figure out how to have a default value for a custom field. I have defined a custom field called billable it is a "select one value" field. I added the options for n and y in that order. How do I get the "n" to be the default option. It always has no value when the ticket is first created. I want it to be "n" unless someone changes it to "y" Any pointers would be appreciated.
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