Hello, It appears that after I got Apache/MySql working previously, I am unable to login with the default username/password (root/password) to the web interface. I started a new topic for this. I also tried adding settings in for ExternalAuth to the RT_SiteConfig.pm. I am getting an @INC error in Apache when I try restarting the service. Even before I added the "External Authentication" variables, "LDAP" variables and the "ExternalAuth" Plugin setting, I still could not login using root and password.
/opt/rt3/etc/RT_SiteConfig.pm settings: # Set( $rtname, 'example.com'); # Set(@Plugins,(qw(Extension::QuickDelete))); # Set($WebPath, "/rt3"); Set($rtname, "broadvox.local"); Set($Orginization, 'broadvox.local'); Set($CorrespondAddress, '[email protected]'); Set($CommentAddress, '[email protected]'); Set($Timezone, 'US/Eastern'); # Set($WebBaseURL, 'http://rt.broadvox.local/'); Set(@Plugins, qw(RT::Authen::ExternalAuth)); # Database Set($DatabaseType, 'mysql'); Set($DatabaseUser, 'rt_user'); Set($DatabasePassword, 'rt_pass'); Set($DatabaseRTHost, 'localhost'); # External Authentication Set($ExternalAuthPriority, ['My_LDAP']); Set($ExternalInfoPriority, ['My_LDAP']); Set($AutoCreateNonExternalUsers, 1); Set($ExternalAuthPriority, ['My_LDAP', 'My_MySQL', 'My_Oracle', 'SecondaryLDAP', 'Other-DB']); # LDAP Set($AuthMethods, ['LDAP', 'Internal']); Set($LdapExternalAuth, 0); Set($LdapExternalInfo, 0); Set($LdapAutoCreateNonLdapUsers, 1); Set($LdapAttrMap, {'Name' => 'sAMAccountName', 'EmailAddress' => 'mail', 'Orginization' => 'o', 'RealName' => 'cn', 'ExternalContactInfoId' => 'dn', 'ExternalAuthId' => 'sAMAccountName', 'Gecos', => 'sAMAccountName', 'WorkPhone', => 'telephoneNumber', 'Address1' => 'streetAddress', 'City' => 'l', 'State' => 'st', 'Zip' => 'postalCode', 'Country' => 'co'}); Set($LdapRTAttrMatchList, ['ExternalContactInfoId', 'Name', 'EmailAddress', 'RealName', 'WorkPhone', 'Address2']); Set($LdapEmailAttrMatchList, ['mail', 'mailRoutingAddress', 'mailAlternateAddress']); Set($LdapEmailAttrMatchPrefix, ['', 'smtp', 'SMTP:']); Set($LdapServer, 'clehbdc01.broadvox.local'); Set($LdapBase, 'OU=USA,DC=broadvox,DC=local'); Set($LdapFilter, '(objectClass=*)'); 1; APACHE ERROR_LOG: [Tue May 19 12:54:25 2009] [error] Can't load Perl file: /opt/rt3/bin/webmux.pl for server clehbrtsrv01.broadvox.local:0, exiting... [Tue May 19 12:55:17 2009] [error] Can't locate RT/Authen/ExternalAuth.pm in @INC (@INC contains: /opt/rt3/bin/../local/lib /opt/rt3/bin/../lib /usr/lib/perl5/site_perl/5.8.8/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.7/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.6/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.5/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.8 /usr/lib/perl5/site_perl/5.8.7 /usr/lib/perl5/site_perl/5.8.6 /usr/lib/perl5/site_perl/5.8.5 /usr/lib/perl5/site_perl /usr/lib/perl5/vendor_perl/5.8.8/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.7/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.6/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.5/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.8 /usr/lib/perl5/vendor_perl/5.8.7 /usr/lib/perl5/vendor_perl/5.8.6 /usr/lib/perl5/vendor_perl/5.8.5 /usr/lib/perl5/vendor_perl /usr/lib/perl5/5.8.8/i386-linux-thread-multi /usr/lib/perl5/5.8.8 . /etc/httpd) at /opt/rt3/bin/../lib/RT.pm line 625.\nCompilation failed in require at (eval 2) line 1.\n [Tue May 19 12:55:17 2009] [error] Can't load Perl file: /opt/rt3/bin/webmux.pl for server clehbrtsrv01.broadvox.local:0, exiting... Eric Chatham MIS Department Phone: (216) 373-4683 Fax: (216) 373-4669 [email protected] [cid:[email protected]] ________________________________ CONFIDENTIAL. This e-mail and any attached files are confidential and should be destroyed and/or returned if you are not the intended and proper recipient.
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